From our first meeting through the transition of moving our VISA and debit card programs to their organization, Covera’s attention to detail has been unsurpassed. In addition to the cost savings to our credit union, the partnership we have built with the Covera team has been immeasurable. During the conversion, we knew we could count on them to help guide us through any issues. From emails about promotions to portfolio reviews and site visits, they have been there to “hold our hand” and assist us with any questions.

Partnering with Covera has been and continues to be one of the best decisions we’ve made to carry our credit union into the future!

Carol Bayreuther, President/CEO
Hartford Healthcare Federal Credit Union

Service is extremely important to us, and that’s why we chose Covera. They’re knowledgeable, friendly, responsive and willing to investigate any questions or issues. And because of their commitment to service, we have been able to increase efficiencies and improve our operations. No matter what, we know that our member transactions will be handled accurately and our credit union will always be informed and updated. Hands down, Covera is the best in the credit union movement.

Marsha Brauer, CEO/Manager
Clarence Community & Schools FCU

Partnering with Covera for our credit and debit card portfolios has certainly created additional revenue and efficiencies for us. The level of service and knowledge provided by the Covera team is wonderful. Whenever we have questions or concerns, they’re quick to follow up and offer the answers and solutions we need. In every interaction we have with them, they prove that they care about our success.

Dan Leclerc, President/CEO
GHS Federal Credit Union

After more than 15 years, the thing I like most about Covera is the people. From top to bottom, they are so incredibly helpful and knowledgeable. They put in the extra time to make sure everything is working as it should, and they provide a level of one-on-one attention that truly sets them apart from other providers. Our dedicated Covera representative knows our credit union and our portfolio, and the entire team is always on top of compliance issues and industry trends. We are a small credit union with limited staff, so their knowledge and support is a huge benefit.

Roxane Bowering, Accounting Manager
Syracuse Fire Department Credit Union