Covera-coop_logo_cmyk

Covera joins the CO-OP family, expanding opportunities for you.

Covera’s longstanding relationship with CO-OP Financial Services has become closer and more productive than ever. After more than a decade as a partner employing CO-OP’s transaction-processing services, Covera joined CO-OP as a wholly owned subsidiary on April 30, 2015.

Offering more ways to give members what they’re looking for.

Covera clients can now take full advantage of CO-OP’s proven Credit and Debit expertise to run and grow winning programs. CO-OP has been a leader in the credit union movement for more than three decades, and is recognized nationwide for its scope and community commitments.

  • 50 million credit union cardholders
  • 3,500 credit unions with 1,200 member-owners
  • 30,000 ATMs and 5,300 shared branches
  • 3 billion annual volume of electronic funds transfer and shared branching transactions
  • ATMs and shared branches in all 50 states
  • $1 million Miracle MatchSM by CO-OP support for local Children’s Miracle Network Hospitals

CO-OP’s comprehensive portfolio of solutions and support gives you access to all the elements essential to a true omnichannel financial services experience.
Locations – ATMs and shared branches coast to coast, supported by the most recognized credit union consumer brand.
Mobile/Virtual – Solutions for mobile, tablet and online access linked by the CO-OP Connect technology platform and its rapid-implementation interfaces.
Card Payments – A single, integrated platform for PIN and signature Debit, Full Service or In-House Credit, backed by analytics, risk management, loyalty and member-engagement programs.
CO-OP Member Center – Call center services staffed 24/7 to provide personal assistance with account and cardholder inquiries, as well as lending services.
THINK – The program whose online resources, annual conference and regional events, plus the THINK Prize for innovation, continue to help lead the evolution of the credit union movement.

FAQs for Current Covera Clients

Will Covera’s acquisition by CO-OP have any obvious effect on my day-to-day operations?
No, this change is a transparent one for Covera clients.

How will my member services be delivered as a result of this change?
Member services will continue to be delivered on the same financial platforms and networks.

Where will I receive service, now that Covera is part of CO-OP?
Covera client credit unions will continue to receive service from the Covera office in Albany.

Why is Covera’s acquisition by CO-OP beneficial to my credit union?
After more than a decade of leveraging CO-OP’s processing efficiencies, Covera clients now have the opportunity to take advantage of CO-OP’s full portfolio of products and services.

Have more questions about CO-OP Financial Services?
Drop us a line at http://www.co-opfs.org/contact-us/ or call us at 800-782-9042.