sheer determination

We all love the story of the little engine that pulled a long train up a mountain. Our industry isn’t always easy, but we believe in facing every challenge or issue with an “I think I can” approach. We’re proud of the work we do for credit unions, so we’re proud to find answers and solutions that may not come easily. Through persistency, resolve (and a little good, old-fashioned stubbornness), we prove that sheer determination can move mountains.

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protecting what’s important

Yes, we’re a service provider. But we’re also a watchdog for the credit unions we serve, and there’s nothing more important to us than protecting their interests. How do we prove it? By pushing industry vendors to deliver the best possible options. By staying ahead of regulations so your credit union can be prepared and informed. And by anticipating needs and challenges—so we can find solutions long before they’re needed.

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being accountable

To us, being accountable means owning our actions and the outcomes they create. It means doing our best to make sure all the pieces come together seamlessly. When we promise a specific solution, budget or timeframe, we take responsibility for that promise—and for the end result. We prove our accountability by making sure things are done correctly…by responding and acting quickly…and by making sure you get the results you deserve.

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proven payment solutions

With our debit, credit and ATM solutions, you can deliver the most competitive, cutting-edge payment options to your members…but that’s just the beginning. It’s the way we work—and the values we believe in—that make us a proven choice for credit unions. Our values define us, differentiate us and drive us to deliver much more than just payment solutions.

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Debit, Credit, ATM

If you’re ready to take your card program in a new direction, we’ve got the products, services and support to get you there. Explore this site to learn more about who we are, what we offer and how we prove our value to credit unions every day.

  • “Keep doing what you do best! The customer support individuals are great!”
    • Carol Michaels Thomas
    • NJ Gateway FCU
  • “I think you should keep doing what you are doing! We are extremely happy with the service we receive.”
    • Sheryl Harmon
    • Norwich-Telops FCU
  • “COVERA has consistently provided excellent service for our credit and debit card programs.”
    • Dennis Desposito
    • Triboro Postal FCU
  • “Superior customer service interaction with all the employees I have contact with on a regular basis. They are all extremely pleasant and helpful.”
    • Susan Michaels
    • Riverside FCU
  • “I am very impressed with the service we are receiving with our conversion. Stephanie Pennacchia is the best, she is making what could be a stressful process a pleasure! Thanks!”
    • Sandy Lowe
    • Stewarts FCU